Support

Container questions, answered

Find clear answers on sizing, container condition from new to used, site preparation, delivery clearance, modifications, and secure payment before you order.

Sizing

Which size should I choose?

Compare 8ft, 10ft, 12ft, 20ft, 30ft, and 40ft units by interior length. Standard and high-cube options differ in height, so check the dimensions on each product page before ordering.

Condition

New, one-trip, or used?

New containers are unused. One-trip containers have made a single ocean crossing. Used containers show wear, and each listing describes its condition so you can match it to your budget and use.

Modifications

Can containers be modified?

Side-door, open-side, tunnel, and reefer configurations are available in select sizes. Ask for a quote with your intended modifications so we can confirm what each unit supports.

Site prep

How should I prepare the site?

Choose a level, firm surface that is clear of debris and obstacles. Confirm access for the delivery truck before the container arrives, especially for tight streets or gated properties.

Delivery

What about delivery clearance?

Check overhead clearance, road weight limits, and drop-off space before you book. Delivery options and timing are listed on the Delivery page, and our team can confirm details for your address.

Payment

Is online payment secure?

Checkout uses secure payment options for online orders. For larger purchases or custom requests, you can also request a quote and review payment terms before committing.